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안은경 ( Ahn Eun-Kyong ) - 대전과학기술대학교 간호학과
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Abstract
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Purpose: This study was conducted to analyze the concept of nurses’ emotional labor.
Method: Rodgers’s evolutionary concept analysis was used.
Result: Nurses’ emotional labor can be defined by two attributes: emotional distortion and self-regulation process. Antecedents of nurses’ emotional labor include interactional, organizational and personal factors. The consequences of nurses’ emotional labor are emotional dissonance and internalization of organizational display rules.
Conclusion: Appropriate instrument to operationalize the concept need to be developed.
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KeyWords
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감정노동, 간호사, 개념분석, 진화론적 방법
Emotional labor, Nurse, Concept analysis, Evolutionary method
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원문 및 링크아웃 정보
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등재저널 정보
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